Returns & Exchanges
We want you to be completely satisfied with your Trotters purchase, which is why we offer a 28-day return period for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Complete the Returns Form
Fill out the returns note included in your original parcel, indicating the reason for return and whether you require a refund or an exchange.
Pack Your Items
Securely package the items in their original condition, ensuring all designer labels and tags are intact to prevent damage during transit.
Ship to Our Warehouse
Affix the provided return label to your package and drop it off at your nearest authorized courier point, keeping your proof of postage safe.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing